Strong Mums Terms and Conditions and Waiver
Updated 6th November 2023
1. Your Commitment
1.1 Your commitment to Strong Mums will be for the duration of a full term. There are four terms in one calendar year. Each term varies in length. Should you join Strong Mums part way through a term your commitment will be until the end of the current term, unless three weeks or less remain of the term, in which case your commitment will be for the remainder of the current term and the duration of the following term.
1.2 Should you wish to continue your commitment into the next term your commitment will automatically be renewed (a rolling contract).
1.3 Should you wish to cease your commitment to Strong Mums you will be required to give notice in writing at least two weeks before the end of the current term. You will be notified of the oportunity to cancel your commitment via e-mail towards the end of each term. If you do not give at least two weeks notice to cancel your commitment at the end of the term, your contract will automatically renew for the duration of the following term.
1.4 If you know that you will be absent from training for two or more consecutive weeks you can make up the missed classes during any part of the current term.Â
1.5 You can change your mind within 24 hours of signing your agreement. No refunds willbe given for any payments made.Â
1.6 Covered outdoor locations will be used during periods of wet weather, unless the conditions are deemed unsafe (for example, lightening storms, high winds or floods), in which case the training session will be online.
1.7 Medical Suspension: If you are unwell and unable to attend classes for up to two weeks you will be credited for the extra classes over the current term. Should you need more than two weeks away from training due to a medical reason, please provide a medical certificate so that we can work with your healthcare provider in ensuring we can modify the exercises and intensity appropriately to best assist in your recovery.
1.8 Make up classes cannot be carried over into a new term.Â
2. Payments
2.1 You may choose to pay for a term upront in full or weekly via direct debit. Cash payments will not be accepted.
2.2 Failed attempts at direct debit payments incur a fee, charged by the provider of payment. Disputes over failed payment charges should be taken up with your bank.
2.3 Fees are subject to change at the discretion of Strong Mums. You will always be notified of any changes before your contract automatically renews.
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3. The Classes
3.1 Every possible effort is made to deliver classes and services as advertised. However, occasionally the way in which classes are delievered and scheduled is subject to change without notice. Strong Mums is 100% commited to keeping you moving and providinig you with the highest quality service as possible.
3.2 Strong Mums is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.Â
3.3 You agree to turn up to sessions 5 minutes before scheduled commencing times.Â
3.4 You understand that any delays to the start of a scheduled session will not be a cause of extended services beyond the remainder of the scheduled time. You will not expect or request that the class runs overtime.Â
3.5 Strong Mums is not responsible for the safekeeping of your belongings.
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4. Your Agreement
4.1 Your agreement starts when you submit this waiver.
4.2a On the day you submit this waiver and each time you come to Strong Mums, you promise that: 1) you are in good physical condition. 2) You know of no medical or other reason why you cannot or should not do active or passive exercise. 4.2b Please stay home and notify your trainer if you are feeling unwell with COVID-19 symptoms.
4.3 Strong Mums trainers are not medically trained. They are not qualified to assess if you are in good physical condition and can exercise without risking your health, safety or comfort. If you have any doubts, Strong Mums strongly urge you to seek expert advice before starting an exercise program.Â
4.4 If you believe any Strong Mums training activities might risk your health, you must tell us this in writing with full details. You must also tell us if your medical condition changes after you join. You are advised to not attend a training session if suffering from any infections or contagious illness, disease or other ailment or whilst suffering from any physical ailment such as open cuts or sores or minor infections where there is a risk, however small, to your trainer/s and other members. We reserve the right to cancel or discontinue a session if we feel that starting or continuing the session may be detrimental to your health, safety, comfort or physical condition. You must notify us of any pre-existing medical condition or injury. Strong Mums’ trainers are not trained medical professionals. Before you undertake any vigorous exercise program, you should consult your doctor. If you believe there is any risk to your health from doing any of our exercises, you must notify us immediately. In attending classes at Strong Mums, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Strong Mums or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
4.5 Strong Mums may choose to refuse your membership agreement until your doctor agrees in writing that you are fit to exercise. In some cases we may ask you to show us proof that you have received medical advice on an appropriate exercise program.Â
4.6 Members are responsible for the safety and behaviour of their own children. Strong Mums’ trainers are not qualified child educators or caregivers and do not replace the care of the parent. Their safety, behaviour and conduct is your responsibility. With your permission Strong Mums trainers will help to comfort your child if they need it. Children are not permitted to play with the equipment or move the equipment away from the training area. No liability will be claimed by Strong Mums for children’s injuries.Â
4.7 Strong Mums will often film or photograph the training sessions to be used for marketing on social media, so it is possible you and your child will appear in the photo or video. By signing your agreement, you allow us to use your image in promotional and other business-related material. Please inform Strong Mums if you do not want you or your child to appear in photos or videos.
4.8 Strong Mums acknowledges and respects the privacy of its members. We will securely and confidentially maintain all personal, medical and training information and individual training logs pertaining to you and will not disclose your information to any third party in any circumstance except where required by Federal or State laws.Â